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Student Service & Welcome Desk

The contact point for your studies

Our Student Service & Welcome Desk answers all your questions about your studies and answers general questions about the university.

Welcome Desk

  • First point of contact for visitors, students, professors and lecturers
  • Answers general enquiries/questions about the university
  • Forwards emails to the appropriate service department
  • Helps in finding the right contact person/service department

Student Service

  • Administrative support for various matters during your studies
  • Semester ticket & Student ID
  • Login details for CampusNet & Office365
  • Application for Academic leave
  • Application to change study programme
  • Health insurance & BAföG
  • Enrolment certificates

Opening and consulting hours

Welcome Desk:

Student Service